Remote Monitoring Gave Our IT Client A Business Trajectory
IT organizations today always want to have greater efficiency, minimal costs, and maximum performance in a fast-changing digital world.
Change in proactive IT management-therein lies the remote monitoring fundamentals-that significantly influences the course of business in a lot of respects.
Utilizing ShiftAhead’s remote monitoring solutions, one of our IT clients made a lot of cost reduction plus visibility and overall productivity increase.
What is Remote Monitoring?
Remote monitoring uses modern technology to ensure control and supervision over activities a distance away. It helps real-time monitoring of systems such as performance, security, energy usage, and tools that assist in the workflow process. Remote monitoring provides practical insights to increase outputs through IoT-enabled sensors and analytics powered by artificial intelligence.
Why Companies Are Investing in Remote Monitoring
According to a new MarketsandMarkets research, the world remote monitoring market is on the way to double from $56 billion in 2021 to $57.1 billion by 2026, growing at a CAGR of 11.5%. The rapid rise is a function of gradual developments in digital transformation projects; the need for predictive maintenance; and the need for lowering operation costs.
The Problem: IT Management Response with Increasing Costs
One of our middle-level clients, taking an IT solution, faced a set of problems with a flexible IT management strategy. Issues that would demand immediate action were dealing with resolution from the beginning. However, this did result in a few problems:
• Unanticipated Outages: Most system downtimes went undetected until they resulted in major outages that both hindered productivity and hurt income streams.
• Repairs and Restoration more expensive than routine maintenance: Emergency repairs tend to be considered very expensive. client’s expenses accruing to IT were at times volatile and very high.
• Little knowledge: The customer had a good idea about what the output of the IT system was, thus making it difficult to identify any gray areas in problem and resource allocation.
• Pressure on IT Staff: Continuous Issues kept the IT team very occupied on the most critical aspects of operations with virtually no room to take up projects or have any creative idea.
ShiftAhead solution: Out of the Box Remote Monitoring and Support
ShiftAhead volunteered with the designing of a fresh, costlier, and more direct remote monitoring system for the customer’s very particular need. Our strategy consists of:
• Always Monitoring: Develop the ability to monitor client-server networks and application operation, and endpoint performance without or with an insignificant human intervention, aided by very complicated new technology.
• Alerts: The organization notifies the staff about abnormalities and threats, so they take instant action.
• Remote IT Help Desk Support: Whenever any problems arise and are still being monitored (and as far from perhaps mild to serious), our advanced systems will help in providing IT support to resolve the issues.
• Performance Improvement: We look into the performance figures of those constraints that curtail output so as, in effect, to better the ICT arrangement of the client’s business so as to maximize output.
• Complete Reporting: Regular reporting on performance, security events, and maintenance activity will provide comprehensive information on the customer’s IT environment. Results: A Perfect New Effect
It has produced considerable outcomes from using ShiftAhead’s remotely monitoring system:
• Downtime Decrease of 60%: Through this proactive monitoring and maintenance pattern, we achieved a 60 percent decrease in downtime. This resulted in fewer interruptions in the client’s work schedule.
• 30% Cost savings: The customer will save money in its IT budget by avoiding expensive emergency repairs and by maximizing resource allocation.
• Increased Transparency: The customer now owns all the visibility into their IT system to even strategize around resource allocation and strategic IT development.
• IT Team Effectiveness: This allowed our client’s well-informed IT personnel to focus on achieving strategic goals and breakthroughs in technology rather than constantly battling from reactive to proactive postures.
• Improved Security: Regular updates allow the client to strengthen their overall security infrastructure through proactive identification and remediation of vulnerabilities enabled by continuous monitoring.
• Increased Customer Satisfaction: Too low downtime and a high level of systems performance were transformed into a better customer experience for our customers.
Main Advantages of Remote Monitoring
•Problem Detection: Recognize and avert probable problems before they begin interfering with the business.
•Downtime Minimization: Business continuity enhancement via the interruption management and downtime reduction mechanisms.
•Cost Savings: Savings in IT costs come from preventative maintenance and efficient resource management.
•Increased Security: Rapid identification and remediation of vulnerabilities will enhance your security posture.
•Increased Performance: Configure your IT for maximum performance.
•Enhanced IT Team Performance: Let your IT experts work on important projects.
•Improved Visibility: Look at your IT infrastructure from an overall perspective to enhance visibility.
•Scalability: Increase the size of your IT simply when the growth of the business demands it.
The way of IT management: enter remote monitoring
In fact, this is how remote monitoring has brought IT companies to reap more out of their case study. Effective IT management becomes imperative in modern times, where business success is defined by an increasingly complicating digital domain. In that context, “remote monitoring” is supposed to maximize processes and reduce costs for incredibly high competitive advantage. ShiftAhead dedicates itself fully to applying companies to getting maximum yields from remote monitoring in the accomplishment of achievement of all strategic objectives.
ShiftAhead: Your Partner in IT Excellence
ShiftAhead knows the special problems IT companies face. Our complete lineup of remote monitoring solutions is custom oriented to help you optimize your IT environment while also lowering expenses and bringing about operational efficiencies through optimization of your IT configuration. Contact us now to know how we can turn the tide in the direction of your business.
Statistics and Developments in Industry
•Gartner calculates that the amount lost by companies due to a minute of downtime is $5,600 on average Remote monitoring helps reduce this risk.
•A key finding of the latest Ponemon Institute survey results is the potential for proactive security surveillance to average a $1.5 million decrease in the cost of a data breach.
•Studies have indicated that companies that employ remote monitoring significantly increase the efficiency of their IT staff, freeing them for high-priority initiatives.
These figures demonstrate the point at which remote monitoring would be great in today’s world of business. Working with ShiftAhead will give you the expertise and access to innovative technologies that will ensure the best operation of your IT system.
Imminent Trends in Remote Monitoring
•AI-Motivated Predictive Repair Maintenance
Predictive maintenance driven by AI will be used by more than 75% of industrial organizations by 2027, ultimately saving millions in operational expenditure each year.
•Edge Technologies Along with 5G Computing
By using both technologies, 5G and edge computing will enable severe fast data processing and performance for activity tracking with minimum latency.
•Environment Management and Energy Saving:
The remote monitoring trend will continue to increase as firms consider energy use and carbon footprint reduction according to global sustainable goals.
Create Attention to Action Plans
Have an approach on ways of handling IT management differently whilst achieving meaningful cost savings and visibility improvements? Log on shift ahead right now for a free consultation. We help scale businesses to the next big level.